Returns & Exchanges
At Solotech, we want you to be completely satisfied with your electronics purchase. If you are not happy with your order, items can be returned or exchanged within 30 days of delivery in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the device in its original box with all accessories, manuals, and cables included to ensure a full refund.
Ship the Item
Attach the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the returned hardware, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing